News and stories

Key Amnesty with Manchester City Council

Housing disrepair claims: call for evidence

The Ministry of Housing, Communities, and Local Government (MHCLG) has launched a call for evidence to better understand housing disrepair claims and how customers seek compensation when things go wrong. The MHCLG wants to hear from customers who have considered, or taken, action through the County Court because of housing disrepair – have your say.

Supporting you through winter — a reminder of the help available

Winter can put extra pressure on household budgets — from higher heating costs to unexpected seasonal expenses.

Introducing the recipients of the One Manchester Community Fund

We're thrilled to announce that we’ve chosen the grant recipients of our Community Fund.

Join us at our careers fair

Explore jobs, apprenticeships, and training at Gorton Hub.

Walk with us at our 2026 Inspections

Neighbourhood inspections are all about working together to keep our communities looking their best.

Get online and connected with our Digital Lending Library

We're launching our Digital Lending Library on Thursday 15 January 2026.

Customer Catch-up

December 2025 Edition of the Customer Catch-up

Here to help you during the festive break

Here's what you need to know about accessing our services over the festive break.

The 2025 Autumn Budget: what it could mean for you

The Government has published its Autumn Budget, setting out plans that will shape the cost of living, wages, and household bills over the coming years. We know many people are still feeling the pressure of rising prices, so it's important to understand what these changes could mean for your day-to-day finances.

Stay warm and well: advice and tips to help you this winter

We're here to support you with helpful resources and guidance — and join us at our winter social events for a friendly chat and a hot meal.

New gas and heating service provider for One Manchester customers

The way that we keep homes warm and safe is changing from Monday 17 November 2025.