Advice and support

Grow your own food at home

This year we are encouraging people to think about growing their own vegetables. Even if you only have a small space, there is plenty that you can grow. To help you get started, we are giving away some self contained growing boxes …

Job Clubs are back

We're really excited to welcome you back to our Job Clubs! From Monday 12 April we'll be opening our four venues for you to get support from our trained employment advisers on a variety of topics, and to give you access to the things you …

Can your views help plan our services for the future?

Putting customers at the forefront of decisions has always been a priority, so ensuring we have a diverse mix of people to influence them is crucial. The last 12-months have shown the varied experiences and needs of customers, and we want to make …

Free wellbeing course for women begins in Moss Side

Ladies, now is the time to unlock your true potential with our free wellbeing programme - Time to Flourish. Simplify your life, develop your values and beliefs, and learn how to practise self-compassion and kindness to become the best you …

Stock condition surveys of our homes

Living in your home should be safe and comfortable and the wellbeing of our customers is a priority. The quality of our homes is important, which …

Would you like to be a Trustee at The Place at Platt Lane?

The Place at Platt Lane is looking for people to become Trustee Board members. You could help develop the charity to make it a sustainable and diverse place for the people of Fallowfield. Would you like to join the Board and make a real …

Supporting our Vulnerable Tenants

We’re delighted to be amongst leading housing providers to partner with Greater Manchester Mental Health NHS Foundation Trust (GMMH) on a unique project that will deliver vital mental health support to tenants in their homes. The partnership …

Yashar Turgut is Appointed as Our New Chair of the Board

We are delighted to announce the appointment of our new Chair of the Board, Yashar Turgut, who starts at the end of May. Yashar is an entrepreneur and business owner with almost twenty years’ commitment to the social housing sector through …

Have your say on services in the Greater Manchester Housing Providers survey

We are a member of Greater Manchester Housing Providers partnership (GMHP). Between us we house one in five people across Greater Manchester. We contribute millions of pounds to the Greater Manchester economy and support more than 28,000 full-time …

Supporting rough sleepers to find a place to call home

Since 2017 we have been working with partners and other housing providers across the region to help entrenched rough sleepers off the streets, and into accommodation. This work has been a collective effort with partners and participants of …

Get debt help with Breathing Space

Breathing Space is a Government-backed scheme designed to give anyone with problem debt time to access proper debt advice. Under the scheme your creditors must stop contacting you for 60 days and you cannot be evicted from your home in that …

Walk This Play: a new series of free location-based audio plays

A series of exciting new audio plays are available to take you on a journey through Manchester. We're thrilled to have commissioned a brand new audio play,

Our Working Wardrobe has expanded!

We're very pleased to announce that our Working Wardrobe has expanded to include a PPE section to help men looking for work. The Working Wardrobe was opened in Moss Side to

EU citizens living in the UK: apply to the EU settlement scheme now

If you’re an EU, EEA or Swiss citizen and were living in the UK by 31st December 2020, now is the time to apply to the EU Settlement Scheme. (The EEA includes the EU countries and also Iceland, Liechtenstein and Norway.) If you miss the …

Support and Compassion from our One Money team

With many people not aware of the benefits they are entitled to, our One Money team are on hand to offer free advice to One Manchester tenants. Tony*, a former senior military officer, found himself suffering from extreme …

One Manchester Appoints Chief Transformation Officer

We are pleased to announce that we have introduced a new role to our Executive Leadership Team in response to the evolving landscape after Covid. The position of Chief Transformation Officer will oversee key business functions at One …

Gardening volunteers needed in your community

Our independent living schemes provide over 55s with a place to call home whilst also feeling like part of a community. One of the most important elements is the communal garden, offering a space to be in nature, which is proven to be wonderful for …

Customer Stories: My life during lockdown

We’re grateful to have heard some inspirational stories from our customers, about their experiences during the last year under the tough conditions brought on by the pandemic. For many, it meant long periods of isolation …

Engineering a new start for Joel

Our One Future team are rightfully proud of the hard work they put into helping our customers to reach their full potential when it comes to finding a job. We recently spoke to Bree, Employer Engagement Lead, about how she helped Joel, a One …

Working together to avoid blockages and flooding at your home

United Utilities say there are around 25,000 blockages in North West sewers each year and around 1,000 homes are affected by flooding – many of which can be avoided. It’s a tenant’s responsibility to not flush anything they shouldn’t …

Pride at One Manchester

August marks Pride celebrations in Manchester, with celebrations taking place over the bank holiday weekend every summer. Unfortunately the parade isn't taking place this year, so you won't see us marching proudly as we'd hoped, but we can still use …

Free counselling for sufferers of domestic abuse

If you have been a victim of domestic abuse, you and your children could be eligible for 10 free 1:1 counselling sessions with Talk Change …

Warm Homes Discount Help Towards Winter Fuel Bills

The Warm Home Discount scheme is designed to provide people on low incomes with £140 towards their energy bills to help them over the winter months. You can still qualify for the discount if you have a pre-payment or pay as you go electricity meter …

Women supporting each other to business success.

We’re proud to have given support to a wide range of businesses in our city. Every person who starts their own business can at times feel like they’re going it alone, and so it’s important to have a supportive group to lean on when …

Can your views help us make purchasing decisions to benefit One Manchester residents?

Your voice is important to us, which is why we want people like you to join our new Customer Purchasing team. We’re committed to improving customer engagement to get different perspectives. How can you make a …

Universal Credit - managing your money

As many people will see a change to the amount they receive in Universal Credit, it’s important to check you’re getting the most out of your money. We’ve listed some things to think about to make sure you know of the best deals and offers to …

Debt support for Sarah is relief during hard times

With the country facing a tough time in 2020, our Covid Support team made sure to contact all our customers to find out if anybody needed extra support including people struggling with their finances It was on one of these …

Celebrating Black History Month at One Manchester

October is Black History Month in the UK. Every year we take time during this month to celebrate Black history, learn more about past events and reflect on the incredible Black people making history in the UK. This year the theme is Proud To Be …

Get help with your money worries

With bills increasing and changes to Universal Credit hitting many people, we're supporting Challenge Poverty Week. The aim is to provide information on services that can help you during difficult times. From household bills, to food, and borrowing …

How online workshops can help you

Graduating from university can be a scary time - there's a lot of pressure to find a job after working so hard for a degree. Where will you go? What job do you want to do? And how do you make that first step into the world of work? This is …

Fabulous fundraising for Macmillan

Residents at Thomas Regan Court got together for a lovely coffee morning recently which also raised money for Macmillan Cancer Support. The social occasion was a fantastic opportunity to meet neighbours for a chat and piece of cake and raised a …

Government ministers visit Grey Mare Lane retrofit project

On Friday 8 October, we welcomed Lord Callanan and Eddie Hughes to the Grey Mare Lane Estate in Beswick to view progress on one of the country’s 17 decarbonisation demonstrator projects that is underway as part of the regeneration of the area.

The Digital Skills Café is here to feed your brain

How confident do you feel using technology day to day? Whether you’re starting from scratch with no digital knowledge at all, or just want to improve your skills and learn something new, the One Future Digital Skills Café is here for you.

A Day in the Life of an Independent Living Adviser

Colleagues working with customers in our Independent Living Schemes know that no day is ever the same, and so we caught up with Cassandra, who is an Independent Living Adviser, to find out what a day in the life looks like for them …

Box Clever honours Len Johnson

We've been working with the Box Clever MCR project to transform some utility boxes in Clayton. As part of the art trail created in the area One Manchester have commissioned a special portrait of Clayton boxer Len Johnson. The …

Save money, save the environment!

Did you realise that saving the environment can also save you money too? Here are five easy ways that you can make a difference to your spending and the planet. Remember the 3 Rs: Reduce, Re-use, Recycle

Your chance to get funding for your community initiative 

We’re delighted to once again open applications for Community Soup funding, which is available for community groups and projects in Hulme and Openshaw. If you've got a great idea that could do with a helping hand, you could be in with a …

Talk money before a bereavement

Talking about money is often a sensitive and private topic, but there are many reasons why it’s a good idea to share details about debts and savings with those close to you. There are lots of situations that you can’t plan for, and sadly ill …

Free energy and money-saving advice from LEAP

Are your home’s energy bills higher than you’d like? If so, there’s a free advice service that could help you. LEAP (Local Energy Advice Partnership) have helped lots of households to save money and keep their homes warm and cosy.

Loan sharks preying on vulnerable families at Christmas

Families are being warned not to turn to predatory loan sharks charging excessive amounts of interest if they are facing financial hardship over Christmas. Research shows that Christmas is the second highest reason that people borrow …

Grey Mare Lane Plans are Approved

Yesterday, the executive committee at Manchester City Council endorsed the transformational Strategic Regeneration Framework for the Grey Mare Lane Estate in east Manchester. Containing many One Manchester homes, the current estate was built …

A day in the life of a Young Person’s Employability Coach

Did you know we have a huge range of support and opportunities if you’re looking for work or a change in career? This is open to all ages, but we also have a dedicated colleague to help young people. This support is designed to …

Are you ready for Christmas?

With Christmas coming up, it doesn’t mean it has to cost too much. Now is the time to be making plans for this Christmas so that you don’t start 2022 in debt. There are lots of bargains to be had and deliveries will arrive in time if you plan …

Customer teams…making things happen!

Putting you at the forefront of decisions so we can provide the most suitable services has never been more important. We’d like to thank everybody that has made a difference in our customer teams so far and would love to hear from you if you would …

Be ahead this winter with these tips!

As the temperature drops and the dark nights are here, there are many things you can do so that your house doesn't get caught out in the cold. Your home needs a little bit of TLC during the winter to ensure you don't run into any problems. The …

Women in Business - Is self-employment for you?

Have you got a great business idea that you want to take to the next step? Are you looking for extra support to get your plans off the ground? Our FREE Women in Business workshop could be just what you need to get started. We'll go through …

Are you on top of your money, or is your money on top of you?

If you spend money without thinking about what's coming in and going out, this money quiz can help you have a better understanding of your situation. For each question select one answer that best matches you. Add up the score at the end and …

Are you affected by gambling?

With many of us stuck at home during the pandemic, gambling addiction has significantly increased. The allure of online bingo and slots has been very attractive, particularly amongst women. Television and social media adverts are constantly trying to …

Meet us at our estate walkabouts

We’re pleased to announce when our estate walkabouts will be taking place. This is the chance for tenants to meet your One Manchester place coordinator, Manchester City Council representatives and your local councillors. If you have any …

Join us for our high-rise block inspections

If you live in a One Manchester high-rise block, we would like you to join us for our block inspections. The inspections give residents and caretakers the opportunity to check the communal areas, the grounds, and signs to make sure there are no …

Potential Scam - Please Be Aware

Please be aware that employees of One Manchester or Manchester City Council will always have ID and will contact you before an appointment. If you have been contacted and are unsure or suspicious of whether this is a legitimate call, please …

New year, new career goal?

Would you like to start your own business this year? It can be daunting but we can take some of the pressure off with a programme of free professional business advice and training, plus access to an experienced Business Adviser. If this sounds like …

From CV support to job joy - how the One Future team helped Verity

Searching for a new job can be daunting, especially when it’s been a while since you’ve applied for anything. We all know the importance of tailoring your CV to fit the role you’re applying for, but where do you start? Verity was in …

One Manchester Customer Survey

From June 2021 we will be working alongside a research organisation, called IFF Research, to carry out some customer phone calls. This will form part of our ongoing research to understand our residents better. What is the research for …

Calling all residents in Rusholme and Beswick; applications are now open for funding

Fire safety at tower blocks

Share your views on tenant satisfaction measures

As part of our commitment to ensuring your views are heard, we encourage customers to read through the government’s 22 proposed tenant satisfaction measures which cover five themes. The 22 proposed measures will apply to housing …

Are you entitled to Healthy Start?

The 'NHS Healthy Start' scheme can help low-income households and expectant mothers to get £4.25 a week, or £8.50 a week for a family with a child under 12 months old, for items such as fruit, vegetables, milk and tinned pulses. The scheme can also …

One Manchester staff donate hundreds of coats to Greater Manchester primary schools

It was during a winter craft session that Youth Opportunities Coordinator, Michelle Wright noticed some of the kids attending weren’t wearing coats. “I was working with primary school children and it was really cold,” Michelle says …

Fire safety update - March 2022

Supporting Ukraine

UPDATED 4 May 2022: Manchester City Council has issued some helpful advice and guidance for those …

Meet us at our estate walkabouts

We’re pleased to announce when our estate walkabouts will be taking place. This is the chance for tenants to meet your One Manchester place coordinator, Manchester City Council representatives and your local councillors. If you have any …

FREE Social Media for Business workshop, 26 April

26 April: Social Media for Business workshop (FREE) Is Facebook or …

DWP restarts scheme to move benefit claimants over to Universal Credit

The DWP scheme to move all benefit claimants over to Universal Credit by the end of 2024 has re-started. The Department for Work and Pensions (DWP) scheme to move everyone who claims benefits over to Universal Credit by the end …

Barry Wears joins One Manchester as new Chief Finance Officer

One Manchester is pleased to announce the appointment of Barry Wears as our new Chief Finance Officer.

Case study: Viri cooks up new business skills with support from One Manchester Business Enterprise

Viri cooks up new business skills with support from One Manchester Business Enterprise Viri Alonso Lara is one of the latest business entrepreneurs to have participated in One Manchester’s free business enterprise workshops, which take …

Voluntary Right to Buy Scheme

Government plans to extend Voluntary Right to Buy The government committed to further testing of the Voluntary Right to Buy in their most recent manifesto, and in May 2022, the Prime Minister announced that the government had plans to extend …

Green Futures Jobs Fair, 14 July

Join us on 14 July, 1.30-4pm in Moss Side, to hear from and talk to a range of people working in the green construction industry, and receive job coaching and mentoring from our team of employment coaches. At Green Futures you will learn about …

Applications for community funds now closed!

Our Little Sparks Fund is closed! [UPDATE: 18/07/2022] Thank you for all your interest in our Little Sparks Fund. Due to the high level of interest, it is now closed until further notice. We will let you know if and when …

Keeping Cool This Summer

This week, Manchester has been included in a Red Extreme heat warning from the Met Office for temperatures of up to 35℃ . We know these temperatures will continue to be a struggle for most of us, so we’ve collated some handy tips to help you stay …

Cost of living – Government financial support

We know the cost of living crisis is affecting everyone, which is why we want to highlight some of the financial support that is available from the Government. Over the coming weeks/months we will be posting more information on support available so …

Get active on the streets of Hulme

12-3pm 4 August 2022 Tatton Street, Hulme We are proud to be partnering with MCRActive and Manchester City Council to bring Active Streets to Hulme this August. Active Streets is a pop-up sport and active space for the whole …

Free events and activities this summer

School’s out for the summer! With a typical British summer bringing with it both rain and shine, we know it can be difficult for parents looking for activities to keep the family entertained throughout the school holidays. That’s …

Celebrating 50 years of the Manchester Caribbean Carnival

On Saturday 13 and Sunday 14 August, a team of One Manchester colleagues will be at Manchester Caribbean Carnival as the festival celebrates its 50th anniversary. For us, it’s really important to celebrate the communities in which we work …

Help with childcare costs

Find help with childcare costs Childcare costs are a significant outgoing for any family, but did you know there is a variety of support available from the Government to help parents cover these costs whether you are in receipt of benefits …

Come along to a summer fun day

This summer, One Manchester has teamed up with local community organisations to hold a series of summer fun day events. These free events will be taking place across One Manchester neighbourhoods throughout August and September. The summer …

Council Tax service contact has changed

The way to contact Manchester City Council has changed An e-bulletin from Manchester City Council Web forms update Manchester City Council has changed the way contact them about Council Tax to help improve their …

New Apprenticeship vacancies – apply to work with us now!

There’s no better time to start your future than today, and an Apprenticeship at One Manchester could be the way forward for you. We’re delighted to be offering 16 new Apprenticeship vacancies to join the One Manchester …

Anna Bishop’s taking the next step in her career

We’re delighted to share that Anna Bishop, our Chief Operating Officer, has been appointed as CEO of South Liverpool Homes and will take up her new role in November 2022. Owning and managing more than 3850 homes in the south Liverpool area …

Celebrating Manchester Pride 2022

New Disability Cost of Living Payment

We know the cost of living crisis is affecting everyone, which is why we are continuing to highlight and share details of the financial support that is available from the Government as it becomes available. Disability Cost of Living Payment …

The passing of Her Majesty The Queen

Here at One Manchester we are deeply saddened by the passing of Her Majesty The Queen Elizabeth II, the UK’s longest-reigning monarch, who passed away at the age of 96. Having reigned for the …

Bank Holiday service update

Come along to one of our employment events- new dates added

Are you under 25, out of work and struggling to find the job you want? You are invited to come along to One Manchester’s careers events at The Workshop in Moss Side, attendees will get the chance to speak to our advisors and learn more …

Have your say on how we can improve our services and get a £10 Love2shop voucher

At One Manchester we are proposing some changes to the way we work to make it easier for our customers to get support and engage with One Manchester colleagues. We want to make things more convenient for you, instead of having to travel from …

New Energy Price Guarantee

We know the cost of living crisis is affecting everyone, which is why we are continuing to highlight and share details of anything that might benefit our customers. To combat the ever increasing energy prices in the UK, there will be a new …

Black History Month- ‘Time for Change: Action not Words’

It’s Black History Month and this year’s theme is ‘Time for Change: Action not Words’. Throughout the month we will celebrating and showcasing the ways in which we have been taking real action to support our ethnically diverse communities …

Building Safety drop-in event

One Manchester customers are invited to come along and meet their Building Safety Managers and Leaseholder Managers at our upcoming event at the Aquarius Centre in Hulme. The event is an opportunity for residents to ask questions about …

Join our Customer Scrutiny Team

We’re currently recruiting for an exciting opportunity; One Manchester customers are invited to join our Customer Scrutiny Team on a voluntary basis. This is a great opportunity for One Manchester customers to work with us to ensure customer voices …

New Skills Bootcamps in Construction and Rail Engineering

Organisations are invited to apply for new Winter Wellness Fund

Introducing the Winter Wellness Fund We are excited to announce the launch of our brand-new fund, the Winter Wellness Fund which has been set up to support Manchester residents in our areas this winter! We're inviting local Voluntary …

Cost of living – Government financial support

We know the cost-of-living crisis is affecting everyone, which is why we are continuing to highlight and share details of the financial support that is available from the Government as it becomes available. Support available Energy …

New funding available for our customers

Apply for funding now through the new Thrive Fund We are excited to launch our brand-new fund, the Thrive Fund, which we've set up to help combat the increased cost of living by helping support our customers financially. If you are …

Stay safe this Bonfire Night

Ahead of Bonfire Night, we’d like to remind our customers and local communities of the relevant guidance and information to ensure everyone is able to enjoy the evening and stay safe and well. Recently, a number of our residents were forced …

Celebrating Real Living Wage Week

This week is Real Living Wage Week and as an accredited Living Wage employer, we’re delighted to be celebrating the week and the importance of paying the Living Wage. Real Living Wage Week is the annual celebration of the Living Wage …

Join our Board of Directors

As we launch our latest Corporate Plan and head into the future, we’re looking for analytical and strategic people with a passion for our mission, to …

Our commitment to healthy homes

Everyone at One Manchester is deeply saddened by the death of Awaab Ishak, and our thoughts are with his family at this time. It's truly important to us that all our customers have a safe and healthy home to live in, and that our customers …

Are you aged 16-24 years and looking to get your career started? 

Get your future started today! The One Manchester Employment and Skills Team are here to help you progress into your chosen career. The team offer a range of services to help you build your skills and get valuable employment, whether you …

Pop in to our new Community Warm Space

As we move into winter and temperatures continue to fall, we know that the increasing energy prices are a worry to many people. That’s why we’ve set up our new Community Warm Space for local residents to enjoy. Our Community Warm Space is …

Support during this cold weather

This week, cold weather warnings have been issued, with a yellow warning in place for ice in Greater Manchester and temperatures expected to drop as low as -8 c. At One Manchester, we know that these freezing temperatures will be causing …

12 Days of Festivity- our year roundup

Our 2022 highlights As 2022 draws to an end, we wanted to take the opportunity to celebrate some of our highlights from the year and showcase what we’ve achieved to support our customers and communities. This includes everything from …

Cost of living support

At One Manchester, we know the cost of living crisis is affecting everyone and we are doing everything we can to support our customers and communities during these difficult times.

Calls about cost of living support

We'd like to make our customers aware that, starting this week we will be working alongside a research organisation, called IFF Research, to carry out some …

Adverse weather conditions update

We'd like to make customers aware that due to the adverse weather conditions, we are experiencing an unprecedented number of calls, you may therefore experience longer than usual wait times to speak to someone. We encourage our tenants to …

Frozen pipes warning and advice

With the continued freezing weather conditions across Greater Manchester, we’d like to make our customers aware of warnings from United Utilities. United Utilities have warned that these ongoing freezing temperature may cause pipes inside and …

Our festive opening hours 2022/2023

We’d like to make our customers aware that the One Manchester offices will be closed for the festive period from Friday 23 December until Tuesday 3 January. During this time customers will still be able to book emergency repairs by calling …

Come along to one of our high rise building safety meetings

We’d like to make customers aware of our new building safety meeting schedule, for customers living in our high rise blocks. We are now running a regular programme of meetings and drop-in sessions for customers, to give you the chance to …

Celebrating National Apprenticeship Week

Celebrating National Apprenticeship Week It’s National Apprenticeship Week 2023, a week dedicated to bringing businesses and Apprentices across the country together, to shine a light on the value Apprenticeships have for individuals and …

Join our Board as our Customer Board Member

We’re looking for a customer to join our Board as our Customer Board member, to represent the interests of their fellow customers’. At One Manchester, our Board plays an essential role, ensuring our services are well run, we’re …

Information about rent increases

Recently we contacted you to make you aware that we’ve taken the difficult decision to increase our rents on 3 April 2023. We’ve created an FAQ page

We're here to help

Changing how we work based on your feedback.

Introducing our new ways of working

We’re delighted to launch our brand-new ways of working, we’ve acted on your feedback and have made some important changes to the neighbourhood...

Have your say on our investment and repairs in your homes

Your views are important to us, that’s why we’re inviting you to take part in one of our customer consultation sessions, to give your views on our investment plans...

Interested in a career with North West Ambulance Service?

Our Employment and skills team have teamed up with North West Ambulance Service to help promote some exciting new employment opportunities the service are currently recruiting for. We have teamed up with the North West Ambulance Service…

The Thrive Fund is back

Last year, we set up the Thrive Fund, to help combat the increased cost of living by helping support our customers purchase items they were struggling to afford. We we’re proud to support a total of 850 families in round one of the fund. We’re pleased to have secured more funding to reopen the fund for a second round of the Thrive Fund. The fund will continue to help you, our customers, with the purchasing of items you feel you need, such as new furniture, food, school uniforms.

E-bikes and E-scooters fire warning and advice

Following a number of recent fires in Greater Manchester, a warning of the dangers of lithium-ion batteries in e-bikes and e-scooters has been issued by Greater Manchester Fire and Rescue Service.

Celebrating Volunteers' Week

Volunteers' Week is an annual celebration of the contribution millions of people make across the UK through volunteering in their communities. We would like to say a big thank you to all our wonderful volunteers.

Completing the move to Universal Credit

We’ve created this handy guide to help you understand what 'Universal Credit migration' is and how it might impact you. We want to provide you with as much support as possible with these changes.

Keeping safe and well during hot and stormy weather

As temperatures climb, here are some handy tips to help you stay safe and cool this summer. 

New affordable homes being built in Moston

We're building 60 new affordable and sustainable homes designed for people living and working in Manchester.

Come along to the Workshop community fun day

Join us on Saturday 8 July for a free family friendly community fun day!

Have your say on our services

We want to hear from you. This July, we're holding a number of customer consultation meetings to find out what is important to you in your community and in your homes.

New Health and Social Care training opportunity

We're teaming up with The Manchester College to bring you an exciting opportunity to start your training journey in Health and Social Care.

What's on this summer?

Summer holidays are nearly here! With the cost of living on everyone’s minds we wanted to share all the exciting free events that we’re involved with this summer. We would love to see you there!

The Big Listen

You're invited to take part in our new campaign that's all about listening to your views on our repairs service. Your feedback will be used to re-design the service so it is right for you.

Our ongoing commitment to dealing with damp and mould

In December 2022, we provided a report to the Regulator of Social Housing on how many of our homes had cases of damp and mould. To date, the majority of repairs have been completed for our customers, making sure your home is a safe and healthy space.

Improving our services

Update from our Chief Executive on how we’ve improved our services using your feedback.

Consulting on consumer standards

Did you know the Regulator of Social Housing (RSH) is consulting on consumer standards? The Social Housing Regulation Act is now law and implements the recommendations outlined in the Social Housing White Paper.

Manchester Pride 2023 - Bee Proud

Proud to bee an LGBTQ+ inclusive organisation. An estimated 40,000 people joined together at the weekend to take part in our city's wonderful, diverse and vibrant Pride festival.

Keeping safe and well during this hot weather

We’ve got some handy tips to share to help you stay safe and cool during this hot weather.

Celebrating National Customer Service Week

The week, we’re celebrating some of the great work our colleagues are doing to make a difference to our customers lives.

End of year celebrations

We’re really proud to support several winter festivals and light switch on events in all our communities. Find out what festivities are happening in your local area.