Safety in your home

Your health, safety and wellbeing is extremely important to us. Find out how to stay safe in our buildings, neighbourhoods and how to report any concerns you might have to us.

Staying safe in your home

The health, safety and wellbeing of our customers, employees and contractors is extremely important to us. We work hard to make sure that the homes we provide are safe and great places to live. Here you can find out more about what we do, and the precautions you can take, to help protect us all.

Report a concern

If you see something that could cause a fire, harm to someone or a general safety concern in your building, please call us on 0330 355 1000.

General repairs or maintenance can be booked online, through our contact us form, or by giving us a call.

A property that has potential structural asbestos. The image shows the wall being taken down with the material coming from within the wall.

Asbestos safety

Asbestos is common in homes of a certain age so it's important that you know what to do if you find asbestos in your home and how to treat it.

The Skyline of Manchester from the West of Manchester in a One Manchester High-rise

Building safety information

The safety and wellbeing of our customers is our number one priority. As your landlord we're committed to keeping our buildings safe and secure and making sure they’re great places for you to live.

Damp, mould and condensation

Damp, mould and condensation can lead to critical illness for you and your family. Here's what you need to know about preventing it in your home and how to report issues to us.

E-bikes and electric scooters

It's important you know about the risks of charging and storing electric bikes and scooters in your home.

A photo of an extension lead with cup near them

Electrical safety

Every five years, we’ll need access to your home to complete an electrical safety check. Allowing us access is essential for your safety and is part of your tenancy agreement.

Fire safety

What to do in the event of a fire in your home or building, as well as tips to help prevent fires in your home.

Gas safety

We have a legal responsibility to make sure that all gas appliances, fittings, and flues are safe. This includes things such as central heating systems, boilers, and gas fires.

Fulton Court, a One Manchester development

Living in a flat

Many of our flats are often situated within high-rise developments and communal living spaces. If you share your building with others it's important you know how to stay safe.

Bathroom of a property at One Manchester's, Moston Campus Development.

Water hygiene

Your water systems must be kept clean and free from conditions that could foster the growth of harmful germs. This helps prevent illnesses and maintains a healthy environment.

Report an issue

Your safety as a One Manchester customer is our priority. We ask that you report any health and safety issues immediately, by calling us on 0330 355 1000 or by completing our contact us form.

Report an issue