In challenging times people need more than just a landlord, and we’re proud to be just that.
We have one vision
To create, inclusive, connected and sustainable places where people can thrive.
We have one purpose
To provide good quality homes, great services and real opportunities for our customers and communities.
We're more than just a landlord
We’re working to build a more diverse team, reflecting our homes, city and communities. We believe everyone in our communities, whether that be our colleagues or the people who live in our homes, should have the opportunity to thrive and live happy, safe, and successful lives.
We’ve outlined our strategy to ensure the diversity of our city is reflected in our business, homes and communities. Equality, diversity and inclusion is at the heart of our work and is fundamental to our vision, purpose and behaviours.
We invest in new homes for rent and sale, community facilities and public space.
We provide advice on money, wellbeing, employment and training.
We build partnerships to support inclusive growth and to build a brighter future.
We're working towards a brighter future
Times are challenging, with growing inequalities, poverty, cost of living pressures and climate change.
We’re committed to working in partnership with other organisations to address these issues for the benefit of our customers, the city, and Greater Manchester.
At the same time, we’re determined to provide better quality, safer homes and be more accountable to our customers. We want those who live in our homes, both now and in the future, to prosper and live well as part of a thriving Manchester.
We have big ambitions
To fulfil our purpose and achieve our vision, we’re committed to delivering great services and quality homes, providing more great places to live, and investing further in our communities. Our plans for 2022-2025 are built around three priorities: People, Place, Prosperity.
Our Corporate Plan runs from 2022-25, and in Year 1 our focus was on 'Strengthening our foundations'. Our upcoming customer annual report will provide an update on how we've performed against our aims.
This year (2023/24) our focus is on 'Embedding our learning'. Continuing on from last year's priorities, this year's theme is influenced by key developments in the housing sector including the Social Housing Regulation Act and the recommendations in Better Social Housing.