The Thrive Fund is back

Apply now to receive support through our Thrive Fund. The fund was set up to help combat the increased cost of living by helping our customers purchase items they were struggling to afford.

Posted 16 May 2023

Last year, we set up the Thrive Fund, to help combat the increased cost of living by helping support our customers purchase items they were struggling to afford. We were proud to support a total of 850 families in round one of the fund.

Who can apply?

The Thrive Fund is only available to One Manchester customers who are renting their home. 

We’re only able to accept applications from customers who haven’t previously applied for the fund. If you’ve made an application in the last 12 months, we will unfortunately be unable to help you on this occasion. 

If you’re struggling financially, don’t do so alone contact our Financial Inclusion team who will be able to talk to you about your situation and offer support and advice.

What can I apply for?

The Thrive Fund is here to help you get items you may need for your family. You can apply for support for items from the following categories, these are; white goods and cookers, small kitchen items, beds, bedding, furniture, and window coverings. Applicants are able to apply for items in a maximum of two of these categories e.g. you could apply to receive a bed and a cooker.

Customers can also request referrals for assistance with school uniform, as well as referrals to our other support services including our Support and Wellbeing team, Employment and Skills team and the Financial Inclusion team. Customers can also apply for support towards decorating their home.

As part of the fund, we’re unable to pay directly for bills, rent or provide cash to customers, instead if your application is accepted we will either purchase the requested item/items for you or issue you with an e-voucher to select your item yourself.

Apply now 

You can apply now for the new Thrive Fund by completing our online form which can be found here.

When completing this application form, please give as much information as you can, this must include your full name, full address and postcode. Without your full address, we will have to reject your application.

The information will be reviewed by a colleague from our team who will email you if the application has been successful and confirm what items have been granted. Initial processing of your application may take up to 14 days.

Other support

If you need help purchasing food or fuel, you can get urgent help by calling us on 0330 355 1000 and a member of the team will give you a call back to assess your need. Alternatively, use our contact form to get in touch.