New Energy Price Guarantee
We know the cost of living crisis is affecting everyone, which is why we are continuing to highlight and share details of anything that might benefit our customers.
To combat the ever increasing energy prices in the UK, there will be a new ‘Energy Price Guarantee’ implemented from the 1st October. The new guarantee will mean a typical UK household will pay no more than £2,500 a year on their energy bill for the next two years. This is automatic and applies to all households.
It has been estimated that this will save the average household at least £1,000 a year based on current energy prices. This applies to all households in Great Britain, with the same level of support made available to households in Northern Ireland.
Visit the Help for Households website for more information: Help with your energy bills - Help for Households
If you need any advice and support with money worries, debt, benefits and budgeting, please visit our webpages. If you need further support, you can speak to our specialist advisers in the One Money team, call 0330 355 1000 or email email@example.com.
Our ongoing commitment to dealing with damp and mould
In December 2022, we provided a report to the Regulator of Social Housing on how many of our homes had cases of damp and mould. To date, the majority of repairs have been completed for our customers, making sure your home is a safe and healthy space.Posted 04 Aug 2023