Letters

Find all of the letters we send to you about your home making it easier to understand in different languages and if you have reading difficulties.

Rent increase letters will arrive in from March 2024

We’ve put together some FAQs to help explain why the increase is happening, how it will affect you, and what help is available if you need it.

Customers who pay rent only

Customers who pay rent and a service charge

Shared ownership who pay rent only letter

Shared Ownership customers who pay rent and service charge letter

Leasehold customers letter

Customers who pay garage rent

Customer who pay rent and a service charge but receive a cap