Regulatory Standards Consultation
Have your opinions shape our Regulatory Standards summary
Tell us what you think
We have recently assessed how we're performing against the standards set for social housing providers to make sure we're providing safe, high-quality homes and services that meet the needs of our customers.
We created a summary on our website so all customers can easily access our findings.
Share your views
We'd be very grateful if you could read the webpage and then complete our short survey. We want to understand whether the information is clear, easy to follow, and supported by enough evidence to demonstrate how we're meeting regulatory standards.
Your feedback will help ensure the final page is useful, accessible and reflects what matters to you most, and will also help us improve future summaries.
Who's asking?
Chris Murphy
Executive Director of People and Governance
Why are we asking?
of tenants feel listened to
(up from 65.9%)
of tenants feel they are kept informed
(up from 73.8%)
As part of our Tenant Satisfaction Measures, we committed to ensuring customers feel that they're being listened to, that their views are driving our actions, and that they are kept informed.
What we learned
This survey closes on Wednesday 14th October. Check back after this date for updates on what you've said, and what we're doing with your feedback.