Maintenance Planner (Interim)

One Manchester

Salary £24,922 + fantastic benefits
Contract Fixed Term Contract/Temporary
Hours 35
Date Posted 09 / 08 / 22
Application Deadline
Location Manchester - Agile working

Build our communities. See the difference you can make in our city.

At One Manchester we’re passionate about improving lives and helping neighbourhoods thrive. Every day we provide homes and help communities to learn, manage their money, launch successful businesses and improve their employability.

Our Customer Resolution team at One Manchester plays a huge part in helping us to improve the lives of the people in our communities, so it’s really important that you understand how you fit into the bigger picture and you’ll get to see the difference you make every day knowing that your work is really valued by customers and colleagues alike.

You’ll work with the dynamic scheduling system, ensuring all appointments are completed within target and communicate with work colleagues/customers directly, ensuring the repairs team works to maximum efficiency. On a daily basis, you’ll deal with emergency jobs, non-appointed tasks, follow-on-work, cancelled and suspended jobs, making sure that all in-house systems are updated accordingly.

We’re looking for someone who can maintain good working relationships with all operative, technical managers and the wider contact resolution centre.

It would be an advantage to have a good working knowledge of housing management systems and/or dynamic scheduling systems but ideally, we’re looking for those that can provide excellent customer service, particularly dealing with customers over the telephone. You must be an extensive user of Microsoft Office systems and be able to prioritise workload without supervision along with the ability pro-actively plan.

Please note there is a requirement to be part of a weekly rota covering the service from 08:00 – 17:30.

We do things differently around here and you’ll see that in the training, support, rewards, flexibility and opportunities we offer. But that’s not all. At One Manchester it’s about being proud to make a real and positive difference to people’s lives. Join us now and see the difference you can make in our great city.

If this sounds like you then apply today, we’d love to hear from you.

One Manchester is an innovative provider of housing and community services. Formed in April 2015 from a historic merger between two of Manchester’s largest housing associations – City South and Eastlands Homes. In the subsequent two years the Group has achieved its initial merger aspirations and is now extending and expanding (doubling) its new homes programme across a range of tenures and locations. It currently owns and manages more than 12,000 homes in central, south and east Manchester.

One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

We also seek to promote a culture of flexible working where possible and practical and applications from candidates seeking flexible and/ or part time working patterns will be considered. Going forward we will be transitioning to a culture where agile working will be a feature of many of our roles.

We are a Disability confident employer and we will work to ensure reasonable adjustments are in place where possible throughout the recruitment journey and into employment.

Please email peopleservices@onemanchester.co.uk if you have any queries on the above.