HR Advisor

One Manchester

Salary £31,439 per annum
Contract Permanent
Hours 35
Date Posted 09 / 08 / 22
Application Deadline
Location Manchester - Hybrid & flexible working

Are you looking for a new HR opportunity? Do you want to play your part in improving local communities and changing people’s lives?

At One Manchester we are on an incredible journey of change as we redefine how we deliver solutions and services to our customers, and the People and Culture Team has a significant part to play in our journey.

As a HR Advisor, you will be a key member of our centralised HR support team, acting as a focal point for ER case work and providing a positive, first class user experience to all colleagues.

You will have a crucial role to play as we seek to develop and implement initiatives to enhance the HR service we provide. This is a fantastic opportunity to take responsibility for your work and be trusted to deliver in a team that is proud of its work and excited about the future.

Key responsibilities

  • Provide advice and guidance to managers across the business on all ER colleague related matters in line with our values and behaviours

  • Operate a triage process for effective and timely handling and escalation of employment matters and case work support

  • Lead on ER case work for all low to medium complex cases

  • Maintain our attendance and RTW framework, ensuring processes are followed, checks are completed and documentation is in place

  • Continually develop case work handling based on lessons learnt to improve the service for manager

  • Act as a point of escalation for HR Co-ordinators on policy and ER queries

  • Keep up to date on all aspects of employment law and best practice and incorporate best practice and legislator changes in case work

  • Work with the team on project work such as supporting change programmes

Critical knowledge, skills and experience required

  • CIPD qualified (or equivalent)

  • Operational HR advisory experience

  • Great communication and customer service skills.

  • Able to build relationships with managers and coach them through key processes

  • Close attention to detail with a focus on delivering quality results consistently, accurately and on time

  • Experienced in the use of HR and e learning systems, highly proficient in Microsoft Office products, in particular Word and Excel

  • Strong MI, presentation and reporting skills

Fantastic benefits we offer:

  • 27 days annual leave (+BH)

  • Cash healthcare scheme

  • Great pension scheme

Why take up the challenge with One Manchester? This really is a great place to work. We’ve bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we’re rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city.

We are a Disability confident employer and we will work to ensure reasonable adjustments are in place where possible throughout the recruitment journey and into employment.

One Manchester is an innovative provider of housing and community services. Formed in April 2015 from a historic merger between two of Manchester’s largest housing associations – City South and Eastlands Homes. In the subsequent two years the Group has achieved its initial merger aspirations and is now extending and expanding (doubling) its new homes programme across a range of tenures and locations. It currently owns and manages more than 13,000 homes in central, south and east Manchester.

One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

In accordance with the aims of our Equality and Diversity strategy and organisation commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. This means that we aim to interview at least one candidate from an ethnically diverse community and one female candidate for each senior leadership selection process.

We also seek to promote a culture of flexible working where possible and practical and applications from candidates seeking flexible and/ or part time working patterns will be considered. Going forward we will be transitioning to a culture where agile working will be a feature of many of our roles.

We are a Disability confident employer and we will work to ensure reasonable adjustments are in place where possible throughout the recruitment journey and into employment.

Please email peopleservices@onemanchester.co.uk if you have any queries on the above.