Housing Options Assistant

One Manchester

Salary £25,452
Contract Fixed Term Contract/Temporary
Hours 35
Date Posted 09 / 08 / 22
Application Deadline
Location Manchester

At One Manchester, you’ll see the difference you make to people’s lives and local communities. We manage more than 12,000 homes across our proud city. But there’s so much more to us than that. We build thriving communities and places where people want to live. We help people to learn, manage their money, launch successful businesses and improve their employability.

We do things differently here. And you’ll be at the heart of an established and supportive team.

We’re looking for a Housing Options Assistant to provide an effective and high-quality administrative support as part of the Housing Options Team.

You’ll support with the efficient letting of empty properties by administering the voids process, prepare and publish adverts for empty properties on the Choice Based Lettings system and be the first point of contact for customers who have been offered properties, to deal with their responses and any resulting enquiries.

We’re looking for someone with general social housing knowledge including knowledge of the allocations service within Manchester. You must have extensive experience of providing an administrative support role in a busy environment, so you’ll have the ability to prioritise workloads and work well within a team. Experience of providing excellent customer care to both internal and external customers is essential.

Due to the nature of the role a current driving licence and access to your own transport for business use is required.

Why take up the challenge with One Manchester? This really is a great place to work. We’ve bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we’re rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city.

ne Manchester is an innovative provider of housing and community services. Formed in April 2015 from a historic merger between two of Manchester’s largest housing associations – City South and Eastlands Homes. In the subsequent two years the Group has achieved its initial merger aspirations and is now extending and expanding (doubling) its new homes programme across a range of tenures and locations. It currently owns and manages more than 12,000 homes in central, south and east Manchester.

One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

We also seek to promote a culture of flexible working where possible and practical and applications from candidates seeking flexible and/ or part time working patterns will be considered. Going forward we will be transitioning to a culture where agile working will be a feature of many of our roles.

We are a Disability confident employer and we will work to ensure reasonable adjustments are in place where possible throughout the recruitment journey and into employment.

Please email peopleservices@onemanchester.co.uk if you have any queries on the above.