Commercial Income Officer

One Manchester

Salary £30,565.00
Contract Fixed Term Contract/Temporary
Hours 35
Date Posted 25 / 11 / 21
Application Deadline
Location Manchester / Working from home

One Manchester is an innovative provider of housing and community services. Formed in April 2015 from a historic merger between two of Manchester’s largest housing associations – City South and Eastlands Homes. In the subsequent two years the Group has achieved its initial merger aspirations and is now extending and expanding (doubling) its new homes programme across a range of tenures and locations. It currently owns and manages more than 12,000 homes in central, south and east Manchester.

At One Manchester, you’ll see the difference you make to people’s lives and local communities. We manage more than 13,000 homes across our proud city. But there’s so much more to us than that. We build thriving communities and places where people want to live. We help people to learn, manage their money, launch successful businesses and improve their employability.

We do things differently here. And you’ll be at the heart of an established and supportive team.

As part of our commercial income team, you will work as part of a team managing commercial and affordable home ownership rent focusing on high levels of collection and managing arrears in a firm and consistent manner.

You will take a robust commercial approach to market rent tenancies and non-social residential accounts and provide a range of financial advice for shared ownership and rent to buy tenure customers to assist in sustaining their tenancies by managing debt and budgeting advice, undertake follow up work and/or signpost to specialist services

This is an excellent opportunity for a proactive and approachable individual who can confidently relay information about welfare benefits and offer sensitive and empathetic support in what can be a difficult situation for people.

Why take up the challenge with One Manchester? This really is a great place to work. We’ve bags of potential and have huge opportunities waiting to be unlocked.

Supportive and flexible, we’re rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city.

Interviews/assessments will take place on Monday 20 December 2021 and if shortlisted you will need to be available on this day.

The appointment will be made on the basis of a 6 month fixed term contract.

Closing date Sunday 12 December 2021.

One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

We also seek to promote a culture of flexible working where possible and practical and applications from candidates seeking flexible and/ or part time working patterns will be considered. Going forward we will be transitioning to a culture where agile working will be a feature of many of our roles.

We are a Disability confident employer and we will work to ensure reasonable adjustments are in place where possible throughout the recruitment journey and into employment.

Please email if you have any queries on the above.