We would like to remind customers that if you have a clear rent account, you are entitled to one rent-free week over Christmas – week commencing 20th December 2021.

Customers who are in arrears are advised that they must continue to make payments to reduce their debt. A text reminder, from One Manchester, will be sent to those customers who still need to pay over the rent-free week. Payments can be made in a variety of ways; details of all payment options can be found here.

If you have money worries or financial problems, our One Manchester money advisers are specially trained to help you out. The team offer one-to-one support and can help with free debt and benefits advice. You can’t always know when you will have money worries, which is why our team are always on hand to listen and talk you through the solutions to get you back on track. There can be many reasons for needing advice including a loss of job, change in relationship or family circumstances, health problems, problem/issue with benefit claim or other unexpected events outside of your control. 

If you struggle to pay your rent or can’t afford your bills, then make an appointment with our money advice team on 0330 355 1000 or email onemoney@onemanchester.co.uk