Please be aware that employees of One Manchester or Manchester City Council will always have ID and will contact you before an appointment.
If you have been contacted and are unsure or suspicious of whether this is a legitimate call, please call us or Manchester City Council before allowing access into your home or giving away any information.
You can contact us on 0330 355 1000 to speak to our Customer Services team.
If you're still not confident about spotting potential scams, take a look at the Money Helper website and their Beginners Guide To Scams. We've provided examples of other types of scams to be aware of.