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One Manchester Policies

This page summarises our policies and service standards - applicable for all tenderers, contractors and subcontractors working on, or on behalf of One Manchester.

One Manchester policies:

  • Adaptations Policy
  • Adults at Risk of Harm
  • Allocations Policy
  • Anti-Social Behaviour and Hate Crime Policy
  • CCTV Policy
  • Compensation Policy
  • Complaints Policy
  • Decant Policy
  • Domestic Abuse Policy
  • Electrical Safety Policy
  • Equality, Diversity and Inclusion Policy
  • Garage Allocation and Management Policy
  • Gas Safety Policy
  • Health and Safety Policy
  • Income Recovery Policy
  • Mobility Vehicle Policy
  • One Manchester's Privacy Statement
  • Procurement Policy
  • Reasonable Adjustments Statement
  • Recharge Policy
  • Repairs Policy
  • Safeguarding Adults Policy
  • Safeguarding Children Policy
  • Slavery and Human Trafficking Statement 2020
    • Slavery and Human Trafficking Statement 2019
    • Slavery and Human Trafficking Statement 2018
    • Slavery and Human Trafficking Statement 2017 
    • Slavery and Human Trafficking Statement 2016
  • Speak Out Policy
  • Starter Tenancy Policy
  • Succession and Assignment Policy
  • Tenancy Policy
  • Unacceptable Actions and Behaviour Policy
  • Waste and Recycling Policy

For information relating to:

  • One Manchester service commitments
  • Repairs service commitments
  • Independent living service commitments
  • Caretaking service commitments

please visit our service commitments page where you will find all the appropriate information and documents.

Note: If you can't open PDF documents, download the latest Adobe Reader software.

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Lovell House, Archway 6, Hulme, Manchester M15 5RN

Tel: 0330 355 1000

One Manchester Limited is Registered in England and Wales, Registered Society Number: RS0007018. 
Registered Office Address: Lovell House, Archway 6, Manchester, M15 5RN. We are Registered with the ICO under Registration Number: ZA111141. One Manchester is Authorised and Regulated by the Financial Conduct Authority, Firm Registration Number: 843226

©2022 One Manchester

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