Repairs Appointments

When will my repair happen?

The priority of your repair is decided when you contact us.  We group repairs under three types:

  • Emergency – responded to within 24 hours of being reported (some made safe in 4 hours)
  • Appointable – carried out within 20 working days of being reported
  • Major – at a date and time convenient to you but outside of the 20 working days

We offer the following appointment slots:

Monday – Friday

  • AM (08:00 - 12:00)
  • PM (12:00 - 16:00)
  • Avoid school run (10:00 - 14:00)
  • Evening (16:00 - 17:30)
  • All day (08:00 -16:00)