At risk of becoming homeless?

If you are at risk of becoming homeless, there are some steps you should take:

  1. Firstly, read this 'Keeping Your Home' booklet which has been produced by Manchester City Council’s Housing Solutions Service. It may contain the information and advice you need to avoid becoming homeless.
  2. Do you live in private rented accommodation and think you are being evicted illegally? Or is your property unfit to live in because the landlord has not carried out repairs you have reported? If so, please phone Manchester City Council’s Housing Compliance and Enforcement Service 0161 234 5504. They may be able to help resolve the issue with your landlord so you can remain in your home.
  3. The Street Support website has an advice page relating to homelessness in Manchester which may be helpful.


If you need further advice or support to prevent you becoming homeless, or if you are ‘sofa surfing’ or homeless now, this is who you need to contact:

If you are age 26 or over, or have children: 

  • Call Manchester City Council’s Housing Solutions Service on 0161 234 4692 between 9am-4.30pm, Monday to Friday 
  • Email: 
  • Visit: Customer Service Centre, Town Hall Extension, Mount Street, M2 5DB

The Council ask that you call or email them before visiting them in person to stop you from having a long wait to be seen.

If you are age 25 or under with no children: 

  • Call Centrepoint on 0161 228 7654.

Centrepoint are working with the Council to provide a specialist service to help prevent young people becoming homeless.